11 Replies Latest reply: Aug 18, 2014 2:30 AM by Feral Lorin RSS

    Lightroom 5.3 installation fails (Windows 8.1 x64)

    TohaToha Community Member

      I had Lightroom 5.2 installed. I ran LR 5.3 installation from Adobe CC applications to update it. Installation failed with the following in log file:

       

      Exit Code: 7
      Please see specific errors below for troubleshooting. For example,  ERROR: 
      
      
      -------------------------------------- Summary --------------------------------------
      
       - 0 fatal error(s), 2 error(s) 
      
      
      
      ----------- Payload: Adobe Photoshop Lightroom 5 5.3.0.0 Adobe_Lightroom_x64.msi_5.3 -----------
      
      ERROR: Install MSI payload failed with error: 1624 - Error applying transforms. Verify that the specified transform paths are valid.
      MSI Error message: 
      
      ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1624
      
      -------------------------------------------------------------------------------------
      

       

      I removed LR 5.2 from Windows Control Panel and tried to install 5.3 once again. Same error occures.

       

      Is there a way to fix this issue?

       

      PS I tried CC Cleaner but it doesn't list Lightroom for cleaning