1 Reply Latest reply: Oct 23, 2013 3:52 PM by Drewskers RSS

    Cannot download Adobe Air on Windows 7.

    athamilton98

      I cannot download Adobe air to my computer. I consistently receive the following error message: An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator. I have tried turning off my anitvirus program although it says it is safe.

        • 1. Re: Cannot download Adobe Air on Windows 7.
          Drewskers Community Member

          I am having the same error message upgrading Adobe AIR 3.8 to 3.9. Fully patched and up-to-date Windows 7 Ultimate 64 bit. Windows Installer Service is verified running. Logitech proceses have been stopped. Antivirus program has been paused. That exhausts all the solutions I can find on the web! I have another computer with the same OS that is not having the problem ... hmm.