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Cannot download Adobe Air on Windows 7.

Oct 21, 2013 12:42 PM

Tags: #adobe #installation_failure #air_error_message

I cannot download Adobe air to my computer. I consistently receive the following error message: An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator. I have tried turning off my anitvirus program although it says it is safe.

  • Currently Being Moderated
    Oct 23, 2013 3:52 PM   in reply to athamilton98

    I am having the same error message upgrading Adobe AIR 3.8 to 3.9. Fully patched and up-to-date Windows 7 Ultimate 64 bit. Windows Installer Service is verified running. Logitech proceses have been stopped. Antivirus program has been paused. That exhausts all the solutions I can find on the web! I have another computer with the same OS that is not having the problem ... hmm.

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